Telephone Answering Service

As part of our complete virtual office solution, we are pleased to offer a telephone answering service. Please visit our Telephone Answering Service business page for full details. This service is offered in partnership with Answer Team.

Research shows that over 80% of callers won't ring back if they don't get through on their first attempt. Why risk losing new business when you can divert your calls to us?

How the Telephone Answering Service works:

Select a phone number, new or existing (all UK dialling codes available).
Display this number on your letterheads, business cards, etc or divert your existing phone numbers to it (using call divert).
We will answer your calls professionally in your company name. Messages taken will be sent via email and/or SMS text.

Frequently Asked Questions

How quickly can the service be setup?
Same day - normally within a couple of hours.

Who will be answering my calls?
A small team of receptionists (normally 3-4) who are based in our offices
in the UK. Our team will get to know you and your callers, resulting in
a highly personal service.

What hours does the service operate?
Monday-Friday, 8:30-18:00.

Can you offer extended hours?
Yes - please contact us for pricing.

Is there a contract?
No, our telephone answering service operates on a monthly rolling agreement, which you may cancel by giving just 48 hours notice.

I already have a telephone number, can I continue to use that?
Yes, all you need to do is divert your existing telephone number to
the telephone number we allocate you. You can do this by using "Call Divert"
through your telephone provider.

What payment methods do you accept?
Credit/debit card payments only. Cheques are not accepted.

What happens if I exceed 30 messages in the month?
When we next invoice you, any additional charges accumulated in the
previous month will be billed for at this point.

Telephone Answering Service